Book a remote GP consultation

Availability of a GP within 1h

Remote GP consultation within 1h on weekdays and 3h on weekends

At no extra cost

Consultations are covered by your existing health insurance

Save your time

15-minute remote consultation instead of a 1-3-hour adventure (travel time, parking, waiting at the clinic, etc.)

How to book a consultation?

Step 1

Click the Book a consultationbutton, register or log in to your profile, confirming your identity with Smart-ID or another authentication method.

Step 2

Choose your consultation language, select a convenient time, and enter your company's promo code to confirm your booking. The consultation will be available on the same working day — within one hour — or at weekends — within three hours (working hours: 9.00–18.00).

Step 3

When it’s time for your consultation, go to medon.lv, log in to your profile, and click the green “Start call” button. The consultation will last 15 minutes, during which the doctor will provide any necessary instructions and, if needed, issue a prescription or a referral.

Step 4

The information you obtain during the consultation will be saved and always available in your Medon profile.

Medon General Practioners

Medon patients appreciate not only the easy-to-use platform, but also the professionalism, knowledge, commitment and humanity of our doctors.

Frequently asked questions

Medon is a digital clinic that brings together specialists and patients on its online platform. Patients can book a consultation with their preferred doctor and contact the specialist at a convenient time using the video call function.
Medon is available regardless of your location, as consultations take place online. All you need is a stable Internet connection and a device (computer or smartphone) from which to contact a doctor or medical specialist.
✅ If the employer has already purchased health insurance, then the employee only needs to pay for the consultation, submit an invoice to the insurer and receive a refund.
❌ If there is currently no health insurance, then the consultation is paid for by the employee himself. These costs were classified as eligible expenses (for tax purposes), because Medon is a registered medical institution.
No, there is no limit on the number of consultations for your employees (and their relatives).
You can receive a remote consultation with a doctor — including the explanation and discussion of any attached test or examination results — along with an e-statement. If needed, you can also receive an e-referral and request the closure of your sick leave note.

Your employer hasn't signed a contract with Medon yet?

Feel free to share this with your HR department, as our offering does not create any extra cost to the employer

More information