Medon runs several research and development projects, co-financed by European Union funds, to advance telemedicine solutions in Latvia.

The project aims to develop an artificial intelligence solution that supports doctors during online consultations by automating routine tasks and improving the quality of care.
SIA “Medon” and SIA “ForteMed” are carrying out a research project under investment 2.2.1.3.i. “Support for the introduction of new products and services in business” of reform and investment direction 2.2. “Digital transformation and innovation of companies” of Latvia's Recovery and Resilience Facility plan.
To develop an innovative AI solution — the “Doctor's virtual assistant” — that automates and structures the processing of medical data and the preparation of documentation: it analyses free-form input and converts it into a regulatory-compliant form, and integrates with existing systems, including “E-veselība”. The tool will be applicable and scalable in family doctors' practices as well as in the outpatient and inpatient sectors.
Once the solution is introduced: substantially less time spent preparing documentation, a lower risk of errors, reduced emotional strain on doctors, clearer and higher-quality doctor–patient communication, better quality of care and more efficient use of public resources.
SIA “Medon” (lead), SIA “ForteMed”.
Technical development of the digital solution is under way.