Research projects

Medon runs several research and development projects, co-financed by European Union funds, to advance telemedicine solutions in Latvia.

Funded by the European Union — NextGenerationEU · National Development Plan 2027

The project aims to develop an artificial intelligence solution that supports doctors during online consultations by automating routine tasks and improving the quality of care.

About the project

SIA “Medon” and SIA “ForteMed” are carrying out a research project under investment 2.2.1.3.i. “Support for the introduction of new products and services in business” of reform and investment direction 2.2. “Digital transformation and innovation of companies” of Latvia's Recovery and Resilience Facility plan.

Objective

To develop an innovative AI solution — the “Doctor's virtual assistant” — that automates and structures the processing of medical data and the preparation of documentation: it analyses free-form input and converts it into a regulatory-compliant form, and integrates with existing systems, including “E-veselība”. The tool will be applicable and scalable in family doctors' practices as well as in the outpatient and inpatient sectors.

Outcome

Once the solution is introduced: substantially less time spent preparing documentation, a lower risk of errors, reduced emotional strain on doctors, clearer and higher-quality doctor–patient communication, better quality of care and more efficient use of public resources.

Partners

SIA “Medon” (lead), SIA “ForteMed”.

Completed activities
  • Study of functional and technical requirements — analysis of literature, the regulatory environment and technologies; identification of doctors' needs; assessment of solutions abroad (Nuance DAX, Suki, Abridge, DeepScribe); analysis of the medical documentation forms (U27, U88). Result: a set of requirements for the “Doctor's virtual assistant”.
  • Development of the initial AI operating concept — analysis of LLM models, assessment of architectures (local / cloud-based / hybrid), the RAG approach, a conceptual AI operating model. Result: the project's IT architecture with AI involvement defined.
  • Study of healthcare institution information systems — research into the systems used in Latvia (SmartMedical, E-veselība, Ārsta Birojs, Medius), API integration options, authentication and security requirements. Result: the product's IT documentation and development plan.
Currently

Technical development of the digital solution is under way.

Research project No.F-DIGIT-12
EU fund project No.2.2.1.3.i.0/1/24/A/CFLA/005
Implementation period01.08.2025.–31.01.2027.
Budget251 407,26 €
Support179 859,33 €