Medon is a digital clinic that brings together specialists and patients on its online platform. Patients can book a consultation with their preferred doctor and contact the specialist at a convenient time using the video call function.

Medon is available regardless of your location, as consultations take place online. All you need is a stable Internet connection and a device (computer or smartphone) from which to contact a doctor or medical specialist.

Once you have completed the registration process, you can schedule an appointment with the preferred doctor or medical specialist and have the consultation at your convenience by using Medon's secure video call function. After the consultation, the doctor or medical specialist will inform you about the next steps.

People aged 14 and over can receive Medon services by setting up their own Medon account — by registering on the platform with Smart-ID or via internet banks. Children up to 14 years old can receive Medon medical services through their parent's/guardian's account Please provide the child's name and personal identity number when filling out the form before the visit, so that the visit summary can be prepared for the patient. At the beginning of the visit, it will be necessary to show the doctor a document verifying the child's identity.

Medon's solution is visit prepayment — payment must be made immediately after choosing the appointment time —, and it is not possible to confirm the visit without prepayment. If you cancel the visit more than 24 hours before it starts, the visit fee will be refunded. Program payment is made in installments before each consultation, applying a proportional share of the total discount to each payment.